PRIVACY POLICY

 Lanpro Services Limited (“We” or “Lanpro”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy also sets out the legal rights you have to access the personal data that we hold about you and to control how we use it which are also explained.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.lanproservices.co.uk you are accepting and consenting to the practices described in this policy.

 

CONTACT

We are Lanpro Services Limited, a company registered in England and Wales under company number 06593948 and have our registered office at 6 Central Avenue, Thorpe St Andrew, Norwich, Norfolk, NR7 0HR. You can contact us in writing at this address, email us at info@lanproservices.co.uk or telephone our head office on 01603 631319.

 

INFORMATION WE COLLECT FROM YOU

You may give us information about you by filling in forms on our website or by corresponding with us by e-mail or otherwise.

When visiting  www.lanproservices.co.uk (our site) we will only collect personally identifiable information that is voluntarily submitted by you:

  • Name
  • Company Name
  • Telephone
  • Email address

We may also collect information about your computer and your visits to this website. The data may include where available your IP address, operating system, and browser type, browsing actions and patterns, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability and for marketing purposes.

 

COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to client needs.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

WHAT WE DO WITH THE INFORMATION WE GATHER:

Any information which you give us via this website or otherwise may be added to our database and processed in accordance with the Data Protection Act 1998. This database is then used by us for the administration of our client contacts, to process any enquiry from you and to communicate with you generally, for other client administration and/or payment purposes, and event and marketing related purposes.

We will also use the information you give us via this website to:

  • administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • improve our site to ensure that content is presented in the most effective manner for you and for your computer;

We will never provide your personal information to any third parties for the purpose of direct marketing. Other disclosures in addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  • If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

 

SECURITY

We are committed to ensuring that your information is secure. We will take reasonable precautions to prevent the loss, misuse, or alteration of your personal information. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

 LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 UPDATING AND ACCESS YOUR DETAILS

If any of the information that you have provided to us changes, for example if you change your email address, name or telephone number, in order that we may ensure that your information we hold is accurate and up to date, please let us know the correct details by sending an email to info@lanproservices.co.uk or by sending a letter addressed to: Lanpro Services Limited, 98 Pottergate, Norwich, NR2 1EQ 

 You are entitled to see the information held about you. If you wish to do this, please contact us by using the methods stated above. We are entitled by law and reserve the right to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.